Shipping policy

Shipping Policy

Last Updated: September 2026

At HAIZEN, we aim to deliver your order safely and as quickly as possible across Pakistan.

1. Free Delivery

Enjoy FREE DELIVERY on all orders across Pakistan.

There are no additional shipping charges for standard delivery on eligible orders.

2. Delivery Across Pakistan

We offer delivery services across Pakistan, including major cities and many remote areas.

3. Delivery Time

Orders are generally delivered within 3–5 working days after confirmation.

Delivery times may vary depending on your location, courier service, weather conditions, public holidays, or other circumstances beyond our control.

4. Order Processing

Orders are usually processed within 1–2 working days after receiving your order.

For Cash on Delivery (COD) orders, we may contact you to confirm your order before dispatch.

5. Cash on Delivery

HAIZEN offers Cash on Delivery (COD) for eligible orders across Pakistan.

Payment is made to the courier at the time of delivery.

6. Order Tracking

Once your order has been dispatched, tracking information may be provided through the contact details you supplied with your order.

7. Incorrect or Incomplete Address

Please make sure your delivery address, phone number, and other contact information are correct when placing your order.

HAIZEN is not responsible for delays caused by incorrect, incomplete, or unreachable delivery information.

8. Delayed Deliveries

While we work with courier partners to deliver orders on time, occasional delays may occur due to courier issues, weather, public holidays, high order volumes, or other unforeseen circumstances.