Refund policy

Return & Refund Policy – Haizen
At Haizen, we want you to be satisfied with your purchase.
3-Day Return Policy
You may request a return within 3 days of receiving your order.
To be eligible for a return:
The perfume must be unused and unopened.
The product must be in its original packaging.
The product must be in the same condition in which you received it.
Proof of purchase may be required.
Damaged or Wrong Product
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery. We may offer a replacement or refund after reviewing the issue.

Non-Returnable Items

Opened or used perfumes are not eligible for return due to hygiene and product-safety reasons.

Return Shipping
For a change-of-mind return, the customer is responsible for return shipping costs.
For a wrong or damaged product caused by Haizen, we will assist with the return and replacement process.

Refunds
Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund. Approved refunds will be processed through the applicable payment method.

Contact

For return or refund questions, contact us at:
Email: HAIZENOFFICIAL.PK@GMAIL.COM

Call +92 323 3006750

WhatsApp 0310-2743561
Return Address: Flat No 12 Ashabi Center Near Makkah Muhajir Masjid Shahi Bazar Hyderabad